When an individual files a chapter 7 or chapter 13 bankruptcy case in North Carolina, or anywhere, one of the first things to happen is that a trustee is appointed. This is an important role, and the trustee is broadly tasked with administering the bankruptcy case. What this means in practice depends greatly on bankruptcy chapter.
The trustee in a chapter 13 case is a standing trustee who has been appointed to handle a large number of chapter 13 cases in a district, typically in one geographic area. The standing trustee is deeply involved in a chapter 13 case, including collecting the debtor's plan payments and distributing the proceeds to creditors.